Terms & Conditions

Cancellation refund rates are as follows:

For Mobile Safaris
45-30 days prior to date of departure - 75% of total tour fare to be refunded
29-15 days prior to date of departure - 50% of total tour fare to be refunded
4-7 days prior to date of departure - 10% of total tour fare to be refunded
6 – 0 days prior to date of departure - 0% of total tour fare to be refunded

Alterations to Itineraries
Although every effort is made to adhere to the itineraries printed in the brochures or confirmed in writing, the company reserves the right to occasionally change routes and accommodation as bought about by changing circumstances. When, prior to departure, a major change becomes necessary, the company will notify the client or the agent in writing as soon as the company becomes aware of the said change. The company reserves the right to, without penalty, charge or liability, change an itinerary after departure should it be, by the company’s own discretion, in the client’s best interest to do so.

Authority on Tour/ Exclusion of Tour
The guide on any tour is responsible for clients’ safety. In order to do so, the guide shall have full authority for any decisions to be made whilst on tour, and his/her decision shall be final. The company shall not be liable for any unlawful acts committed by a client whilst on tour. The company, through the guide, may exclude a client from the tour at any stage, should the client make himself guilty of an offence, or any unruly, rude, inconsiderate or dangerous behaviour. In this event, no refund of whatever nature shall be due to the client.
Amendment of terms
No employee or representative of the company may at any time change, alter or waive any of these conditions, nor undertake any liability whatsoever on behalf of the company without a written and signed consent to do so from a Director of the company.

Health
The client confirms that he is medically fit and in good health so as to, without endangering himself, embark upon the booked tour. Any client with a pre-existing medical condition/ illness must declare the true nature of the illness/ condition at the time of making the booking. The client must make arrangements for the provision and availability of any drugs or treatment required through out the tour. The company reserves the right to request a medical certificate confirming that a client is fit to travel on the tour booked. The company and its representatives will treat all information in the strictest confidence.

Vaccinations
The client must ensure that all vaccinations as recommended for the countries included in the tour, are obtained in the required time prior to their travel. For some countries a valid Certificate of Vaccination is required. The company shall not be held responsible or liable whatsoever for any client being refused entry into a country due to incorrect or incomplete health documentation or vaccinations.

Baggage
All baggage and personal effects are at all times at the clients own and risk and the company does not accept any liability for any loss or damage to baggage or personal effects.

Travel Documentation
It is the responsibility of the client to be in possession of a valid passport, visa requirements, vaccinations, medical certificates, local currency and all other travel documents necessary for the tour. The company does not accept any responsibility in any changes in regulations for any visas or any particular requirements for any visas. Should the client be refused entry to any country due to incorrect or incomplete travel documentation, the company is not liable for any cost incurred in delays or repatriation.

Insurance
Travel and cancellation insurance is mandatory for all clients. Before a client commences a tour, the client must arrange his/her own insurance with a reputable insurer, with protection for the full duration of the tour, to cover injury, medical expenses, repatriation expenses, lost luggage and the expenses associated with the cancellation curtailment of a tour. The company shall not refund the client in the case of medical illness, death or loss of body parts.

Liability
Client’s bookings are accepted on the expressed condition that they appreciate and accept the possible risks inherent in adventure travel and that they undertake the tours, safaris, river cruises, game drives, canoeing, walking safaris, flights and any other expeditions at their own risk. Whilst every effort is taken to ensure the safety of the clients embarking on the tour the company shall not hold itself responsible or liable for any death, sickness, injury, loss or damage to property to self or baggage that might be sustained during the tour. The client and his/ her dependents, heirs, executors, administrators and assigns hereby indemnifies and hold blameless the company, its members, employees, representatives, agents, organisers and helpers from any claims, of whatsoever nature and from any liability or delay, loss, damage, injury, illness or death arising from any cause whatsoever out of events relating to or occurring during the tour.
Jurisdiction and Law
Severability

TOUR PRICE
Botswana Safaris /Y-Africa Safaris reserves the right to increase the tour price due to any unforeseen increase in airline tariffs, fuel costs, game reserve or park entry fees, or fluctuation of exchange rates etc. prior to receiving full payment.

RESPONSIBILITY
Neither Botswana Safaris / Y-Africa Safaris nor any person or agent acting for, on behalf of the Y- Africa Safaris, shall be liable for any loss or damage to luggage or personal articles due to negligence of client or airports company. (therefore should you leave your camera in the car while no one is in it that is negligence, or should your luggage be tampered with at the airport in the holding area before you receive it , that is not Y-Africa’s fault)
Neither Botswana Safaris/ Y-Africa Safaris nor any person or agent acting for, on behalf of the Y- Africa Safaris, shall be liable for any sickness, injury, death due to the clients negligence (not taking high pressure tablets, or walking in an area that is not safe or slippery and twisting your ankle or breaking a limb etc)
Neither Botswana Safaris / Y-Africa Safaris nor any person or agent acting for, on behalf of Y- Africa Safaris, shall be liable for any loss or damage caused by delays, sickness, theft, injury or death.

PASSPORTS AND VISAS
I have checked the validity of my passport, and have been advised of the visa requirements for my intended trip. I acknowledge that compliance with the visa requirements is solely my responsibility.